What does good support for maternity returners look like?
The return to work after maternity leave can be surprisingly disorientating. Although women may be going back to a familiar role in an organisation they know well, the workplace will have moved on and most crucially the individual will have changed. They will have more to fit into each day, new priorities and their confidence may be lacking. They are now a working parent and it’s a big adjustment.
That’s why the quality of support someone receives when they return makes all the difference, both to them and the organisation. A well-managed return helps to reduce stress, build confidence and allow women to find their rhythm again. This then helps organisations to retain talent, strengthen engagement and show their employees that they genuinely value their people.
So, what does good support actually look like?
1. A Thoughtful, Structured Return Plan
A smooth transition starts well before the first day back. A return plan should include a comprehensive catch-up on what’s changed while someone has been away including updates on key projects, business priorities, organisational changes and any new joiners or leavers.
It’s also about helping them rebuild connections. Identify key stakeholders they should meet, what relationships to prioritise and support them to re-engage with their team. A good start is to ask open questions such as, what kind of support be most valuable right now?
2. A Phased and Flexible Return
Flexibility during the first few months is invaluable. This might mean a phased return to work or the office or adjusting workload expectations while they develop their confidence and find their rhythm.
Discuss options with your returner to find a solution that works for both sides.
3. The Basics, Done Brilliantly
Never underestimate the importance of simple things working smoothly. Making sure technology, email access and security passes are set up before day one can remove unnecessary frustration and help someone feel expected and welcomed.
4. Buddy Systems and Peer Connection
Returning parents benefit hugely from connecting with others who’ve been through it. Pairing a returner with a buddy (ideally someone who’s recently come back from maternity leave) can provide reassurance, practical tips and a safe space to talk openly.
5. Regular Check-ins and Genuine Conversations
The return to work isn’t a single moment; it’s a process. Schedule regular check-ins over the first six months, not just to talk about tasks, but to ask how they’re feeling and what additional support might help.
Being open about the challenges and opportunities that come with parental transition is so important for creating a culture that allows working parents to thrive.
Good maternity return support doesn’t need to be complicated; it just needs to be intentional. When organisations take the time to plan, listen and adapt the result is happier employees, stronger teams and a workplace where talented parents want to stay and grow.